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FAQ

Mail Orders
Download this form, fill it out and mail it in. Please allow 1-3 weeks for delivery.

Cash, Money Order, & Personal Check are accepted as payment. (Orders paid with Personal Check are held until they clear before shipping.)

Make all checks payable to TDR RECORDS and mail to:

TDR RECORDS
P.O. BOX 412
PALOS PARK, IL 60464

Returns & Exchanges
All CD and/or vinyl sales are final.

All merchandise is returnable within fourteen (14) days of purchase. Returns are in cases of defective CDs/vinyl, wrong sized clothing, or wrong item(s) shipped. Opened CDs and washed/altered/worn clothing are unacceptable for return.

Shipping is paid by customer except in cases of defective items or wrong items shipped.

Contact orders@tdrrecords.com with any further questions.

Sales Tax
Illinois residents must pay 9.00% sales tax on all items before shipping.
Shipping Options
All orders are shipped through the United States Postal Service and according to usps.com take:

First Class: 1-3 days on average
Priority: 1-3 days on average
Parcel Post: 2-9 days (excluding Alaska and Hawaii)
Media: 2-9 days (excluding Alaska and Hawaii)
Air: 6-10 days & varies by destination

FedEx and UPS shipping will be used at our discretion if necessary.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.